Welcome to Des Plaines' online service request tool! DP 311 is designed to provide our residents, businesses and visitors with the ability to submit service requests, find information, report issues and more! Submit your request below or via the mobile app, which is available for download on Apple and Android devices.

The City of Des Plaines recently transitioned the DP 311 system to a new platform, so existing users may have to create a new username and password. Mobile users will need to update or redownload the app. Thank you for your patience.

IMPORTANT NOTE: Requests are not monitored on a 24/7 basis and are only addressed during business hours. If you have an emergency, please call 9-1-1.